Privacy Policy

Privacy Policy

Introduction

Welcome to https://multiple-debt-consolidation-service.vibereports.co.uk (hereinafter referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in adherence to various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), along with Colorado’s, Utah’s, Connecticut’s, Virginia’s, and South Africa’s respective privacy acts.

Scope

This Privacy Policy applies to all aspects of our online presence, including but not limited to our website, mobile applications, services, products, and any other digital platforms owned or operated by us. Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy covers various interactions, including but not limited to:

  • Using our applications and services as an authorized user
  • Visiting and engaging with our websites linked to this Privacy Policy
  • Subscribing to receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect a range of personal data, categorized as follows:

  • Account Information: This includes your user name, account number, and other details required for account setup and management.
  • Payment Information: Details related to payment methods you use on our platform, such as credit card numbers, expiration dates, and security codes.
  • Financial Information: Data about your financial status and transactions, including income, debt, and budget details.
  • Purchase Information: Records of products or services purchased from us, along with associated pricing and order history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your physical whereabouts when you interact with our services.
  • Feedback: Comments, reviews, or responses provided by users regarding our products or services.
  • Social Media Information: Data obtained from social media platforms when users choose to connect their accounts for seamless access.
  • Product Information: Details related to the products or services you show interest in or purchase on our platform.

We collect this data through direct user input, interactions with our systems, and automated technologies, such as tracking pixels and cookies. Additionally, we may receive personal data from third parties who assist us in providing services, always adhering to their respective privacy agreements.

Cookies

We employ cookies for various purposes, enhancing your user experience and enabling essential functionalities:

  • Strictly Necessary Cookies: These cookies are required for the basic functionality of our website or applications, ensuring they work as intended.
  • Preference Cookies: Used to remember your preferences and settings, providing a personalized experience.
  • Analytics Cookies: Help us analyze user behavior and improve our services by tracking anonymous usage data.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for the duration of its purpose, which may include:

  • Fulfilling your service requests or transactions
  • Providing personalized experiences
  • Complying with legal requirements and regulatory obligations
  • Conducting analytics and research

Once the purpose is achieved or when no longer required by law, we delete or anonymize the data to protect your privacy.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Employing encryption for secure data transmission and storage
  • Utilizing secure third-party processing partners who adhere to strict privacy standards
  • Regularly reviewing and updating our security protocols to address emerging threats

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that we have collected such information, we will take steps to delete it and inform you about these actions.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  • Restriction: Limiting the use or processing of your data under specific circumstances.
  • Portability: Obtaining your personal data in a structured, commonly used format for transfer to another controller.
  • Objection: Opposing the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your rights does not adversely affect your access to our services.

To exercise these rights or submit related queries, please contact our dedicated privacy team via email at [email protected] or through written correspondence sent to our registered address.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on our website, and we encourage you to review it periodically for the latest information on how we protect your privacy.

Contact Information

For general inquiries, technical support, unsubscribe requests, or questions related to data privacy, please reach out to us: